Terms of service
Welcome to 360 Socks. By accessing our website and making a purchase, you agree to the following Terms and Conditions. Please read them carefully.
1. General Information
360 Socks is a sock customization service based in Spain.
We reserve the right to update or modify these Terms at any time.
2. Products and Services
We offer customized socks through direct-to-garment (DTG) printing, as well as samples and blank socks.
Due to the personalized nature of these products, slight variations in color or finish may occur compared to the digital preview.
3. Orders and Payments
All orders must be placed through our official website.
For custom orders, you must provide your design or logo in the requested formats.
Prices include VAT where applicable.
Payment is required at the time of confirming the order; for production runs, a deposit may be requested.
4. Production and Shipping Times
Estimated production time will be indicated on the product page or at checkout.
Delivery times may vary depending on quantity, customization level, and shipping address.
We are not responsible for delays caused by the shipping company.
5. Return Policy
Customized products: Returns or exchanges are not accepted, except in cases of manufacturing defects or order errors.
Samples and non-customized socks: May be returned within 14 calendar days of receipt, provided they are unused, in perfect condition, and in their original packaging.
Please see our Return Policy for more details.
6. Intellectual Property
The customer guarantees that they hold the rights to use any designs or logos submitted for customization.
360 Socks is not responsible for any claims arising from the unauthorized use of copyrighted or trademarked materials.
7. Limitation of Liability
We do not guarantee that the website will be free from errors or interruptions.
In no event shall we be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
8. Applicable Law
These Terms are governed by Spanish law.
In the event of a dispute, both parties agree to submit to the courts of the city where 360 Socks is headquartered.
